What is the process for handling residential high grass complaints?
If the grass and/or weeds is at least 10 inches high, submit a Citizen Service Request (request type "Grass", "High Grass Residential"). A Health Inspector will investigate the complaint to see if it warrants a violation; the grass and/or weeds must be at least 10 inches high (in accordance with Municipal Code of Ordinance Sec 66-71).
If the height of the grass and/or weeds meet this criteria:
A violation is issued to the property owner;
The property owner has 5 days to cut the grass/weeds;
The health inspector will re-inspect again after 5 days to see if the resident complied with the violation order;
If not, a work order is issued to notify Public Works that they need to cut the grass.
The resident is billed for this service and failure to pay results in a lien being placed on the property.